Number of requests forcomplaints from the OCBC NISP Call Center P
How does one of the nasabah, ocbc NISP call center existence really help every problem where every nasabah belongs, right? Connecting to and becoming a bank customer cannot be distinguished from various problems that arise, for example, problems with the loss of a debit / credit card, the loss of the passbook into all sorts of problems.
If you are faced with various problems, you do not need to come directly to the bank , to file a complaint , where it is likely to take a lot of time. Due to the fact that there are a lot of people in it who will also line up. But you no longer have to worry, because the existence of a call center from the bank may turn out to be the best option.
Including the ocbc nisp call center, which is the best choice for those of you who are facing various problems as a customer. Moreover, in the presence of the service, there is no need to come directly to the bank and file a complaint when it is likely that it will take a lot of time.
OCBC itself (oversea-Chinese Banking Corporation) is a highly respected banking institution in Singapore and has also taken ownership of its shares from BANK NISP. Bank NISP , founded on 4 April 1941 in Bandunge under the name NV Nederland sch Indische Spaar En Deposito Bank, also proved to have provided small and medium-sized business services.
Moreover, the existence of this bank also turned out to be one of the oldest types of banks in Indonesia. Where suda was initiated during the Dutch colonial period . With such an experience, it is not surprising , that they have a variety of services and complete devices, including the presence of this call center, where it is used for complaints, customers.
History B, ocbc nisp
Before you decide to file a complaint through the OCBC NISP Call Center, it is important for you to learn at a glance about the history of one of indonesia’s oldest banks. As mentioned earlier, the OCBC NISP itself was founded in April 1941.
Its original name was NV Nederlandsch Indische Spaar En Deposito Bank. Barulah was changed its name to Value Inti Sari Penyimpanan in 1972 and was known as NISP. 1978 it turned out that NISP itself is no longer an abbreviation, but officially became the name of the bank . Namely, in 2008. With the inclusion of OCBC Bank, Singapore became a major shareholder.
Finally, in 1967. it became one of the official commercial banks, and in 1990 it became a foreign exchange bank until it was dissolved in 1994. became a state-owned company on the Indonesian Stock Exchange. With the help of OCBC, the bank has more professional human resources, and IT is more complicated , compared to the growing number of office networks.
As for the reputation belonging to the bank , it turns out that it has been recognized all over the world. This reputation has been clearly proven by various awards that received suda, for example, the Asia Banking and Finance Award 2013, which was presented with the award at the Shangri-La Hotel as the Indonesia Domestic Technology and Operations Bank of the Year.
The reputation is quite epic, which also depends on the variety of products and services offered. From electronic banking, which includes ATMs, Internet banking, automatic payments, mobile banking, EDC, telephone banking, to OCBC NISP call center services, which make it easy for customers to submit complaints.
How tocontact a linked call center
As one of the best banks in Indonesia, OCBC NISP also provides the best commitment to its customers so that it can be trusted and always relied on. Not only that, but the banking company also accepts and evaluates each assessment, a contribution to the complaints made by NASAbah.
To make it as easy as possible for customers who want to express their opinions and complaints, there is an OCBC NISP Diana call center, which can be contacted at any time for 24 hours. They provide a call center number to contact. The call center number is
Internal Number: 1500-99
International number +62-21-2650-6300
For those of you who want to file a complaint , you need to provide other supporting documents, for example. , the publication booklet, the history of operations, other evidence related to the problem that is encountered.
In addition to being able to get in touch through the OCBC NISP Call Center, you can also submit complaints in several other ways, such as:
- Send an email to Tanya@ocbcnisp/com
- Visit the official page www.ocbcnisp.com and go to the Contact Us page
- Contact the ocbc nisp call center via social media via Twitter @tanyaOCBCNISP, via Instagram @Ocbc_nisp, or on Facebook at ocbc NISP.
- In addition, you can also complain about problems or ask questions via WhatsApp at +628121500999
How the mechanism for making good complaints works
For those of you who want to complain about problems or ask questions, make sure you do it well . This is the case to get the best services and devices to get a solution from the OCBC NISP Call Center. Here’s the best complaints mechanism
- First, you can file a complaint based on the issue you’re facing
- The bank will receive customer complaints
- OCBC NISP extracts information about customer complaints
- Register a complaint in the system
- Providing information related to the registration number of the complaint to customers
- Finding solutions to the problems faced by customers
- Providing the client with information related to the best solution
- Customers will receive information about the best solution that can overcome the problems that have arisen.
It is a good and fair mechanism if you want to go through a complaints process related to problems or complaints. Make sure customers are also patient until they receive clear information. Remembering that it’s not just you who have problems.
Advantages of being a customer d i OCBC NISP
Being one of the OCBC NISP clients will also give you a number of benefits, including the following:
- Supply of complete products
The main advantage of the client of this bank is that there are fully selected products that meet your needs, for example, individuals, SMEs, corporations or Sharia. Of course, the completeness of the product makes it easy to find services on demand.
- Professional who provides services to clients
Since it was founded for a long time, it is not surprising that this bank has experience in providing the best services to its customers. Due to the fact that customer satisfaction is the top priority.
- Complaints Office
The last advantage, you can also enjoy the existence of a complaints service through a fast and experienced kal center. It is with this service that it is possible to properly beat the whole bait .
OCBC NISP Bank is one of the leading banking services in Indonesia, which for a long time was engaged in accompanying the people of the country. If you have any problems with banking, please contact the ocbc nisp call center immediately for the best solution.