Complete Indosat Balances Guide to Other Users
Every user of this indosat provider does not understand how to top up, check and transfer Indosat credit to other users. In fact, the provider has provided this feature to make it easier for you to keep in touch with the phone.
This remittance feature is really helpful, especially if you need a temporary balance to stay in touch. However, there are some requirements to use the feature. Thus, not all users can transfer the funds.
If it is assumed that it cannot meet Indosat’s requirements and conditions, it may determine that the request for transfer to other users cannot be processed. Therefore, users can contact Indosat customer service if they have problems using the feature.
General terms and conditions to use transfer function
In fact, all users have the right to use the credit feature provided by the provider. It is only that provider managers such as Indosat certainly apply certain conditions for users to take advantage of this feature.
Therefore, users must comply with applicable terms and conditions to use the transfer feature. The first terms and conditions, the Indosat card, were used for at least 180 days before the Indosat feature was used.
And then the grace of the card is still at least 30 days before. The second terms and conditions, there is a minimum limit for one-time request for transfers.
The Indosat provider itself stipulates that the minimum balance transferred is Rp. 5,000. If you send a transfer under Rp. 5,000, Indosat will not process the submitted request. And then there is a user fee for a one-time transfer of Rp. 600 per transaction.
The third term and condition, the sender’s outstanding loan must be above Rp. 5,000. This means that if you send credit to other users, the remaining balance should be over RP. 5,000. For example, you have a loan of Rp. 100,000.
You send credit to other Indosat users at the value of Rp. 10,000. Therefore, the transition process is declared successful as it follows the applicable terms and conditions. In addition, credit from moving co-users does not increase the active duration of the Indosat Starter Pack used.
Indosat Credit Transfer Method to Other Users
After knowing the conditions for using the transfer feature immediately, you can try it right away. It should be noted that there are 2 transfer procedures that can be used by Indosat provider users.
So you can choose one of the 2 methods provided by the provider. Therefore, here are 2 ways to transfer funds to other Indosat users that you can use. These include the following:
- Move by short message (SMS)
The first way for making transfers to other Indosat users may be via text message or SMS. The method is also very simple. First, open the Short Message (SMS) menu.
Use the message format for transfer, enter Credit Transfer (space). The intended indosat number (space) The loan amount is transferred. For example: Credit Transfer 08560492xx 15000.
Then send the indosat referral message format to number 151. After that, click Send Message. Wait a moment until you receive an SMS answer. You will receive token code for credit delivery.
Then reply to the message using format OK (space) of token code obtained on number 151. Wait a moment for referral request to be answered by the indosat provider.
- USSD Call Transfer
Now indosat transfers can be made through USSD calls. There are two types of transfers through USSD calls, similar to Indosat prepaid and postpaid providers. For prepaid Indosat users, please follow the steps below.
First, dial *123*151# and then press the call button. Then press number 1 and then press Reply. Please enter the desired number. Then enter the nominal balance. After that, press number 1 to confirm the move.
For postpaid users, the first step is to dial *123*7**1*6*1# and then hit Call. Then press number 1 to confirm the move. Please enter the destination number. Then also enter the amount of transferred credit. After that, press number 1 to confirm the number and the nominal balance transferred.
Limit the use of indosat credit transfer features for other users
Indosat providers certainly limit users to using referral features. If you have exceeded the provider specified for transfer funds, the request to send funds to other users cannot be processed.
Indosat users can only transfer funds with total savings of around 200,000 per day. You are free to request a fund transfer to other Indosat users several times.
It is only that the total request to send credit should be less than Rp. 200,000. If it exceeds the limit, the request for Indosat transfer cannot be processed by the provider. Therefore, you need to be smarter when using this feature. The goal is that you can help other users who need emergency credit.
How to overcome non-use of transfer function
The possibility of a failed transfer transaction with other Indosat users could occur. There are some things that cause the request you submit not to be processed by the provider. Of course, of course, is very worrying. Remember that the person we send on this emergency loan needs a great deal of need.
If the indosat transfer is declared unsuccessful or unsuccessful, even if it follows the applicable terms and conditions, you can contact indosat Customer Service. It is very easy to contact customer service from Indosat Ooredoo.
First, you can contact the call center via an interactive phone at (021) 3000300 (for landlines) or at 100 and 185 (smartphone users). Indosat’s call center number is active 24 hours a day. So you can contact the call center if you have any problems.
In addition, you can also send direct messages (DM) via Twitter to your IndosatCare account. Please submit complaints you face, such as failure to transfer funds to other users.
Additionally, you can also contact customer service via Facebook at Indosat Oredoo. And finally, you can file complaints related to indosat referral issues through application. Indosat Oredoo’s MyIm3 application serves all complaints customers face, such as failed transfers.
The MyIm3 customer service is also active 24 hours a day for 7 days. Therefore, you can report any issues you are experiencing immediately through the MyIm3 application call center. In this way, all problems can be solved immediately through Indosat customer service.
Sometimes some people run out of credit in an emergency. For this reason, Indosat offers a credit transfer function for other users. There are several conditions for using the feature. After that, you’ll learn how to transfer Indosat balances to other users .