How to contact traveloka call center for consumers
Traveloka call centres are of great help to their consumers in solving different types of problems.
At the time, there were not many internet users in Indonesia. The explosion of users in Indonesia occurred in 2013. Traveloka, which was founded, became stronger than competitors who were established only after the incident. With a long enough existence, there are many customers of this provider.
Of course, not all customers are oily when making ticket reservations. There are some people who have difficulties. Usually, new users experience this. When you experience this problem, you should contact the Traveloka Call Center .
How to contact traveloka call center
To contact via phone, there is one number provided by the path. The number is 0804–1500–308. Contact is open to the general public. Therefore, any traveloka-related problems or questions can be answered through this number.
You can also call the Traveloka Call Center at any time. There is always cs ready to be ready to meet consumer needs. Of course, traveloka also makes adjustments to the number of CS during the day and night.
With a larger number, you won’t wait too long to contact him during the day. When contacting the call center, make sure you have enough credit. At a minimum, they have 20,000 rupees. That’s because this phone system is paid for according to the provider you use.
You can also contact him via landline if you want a cheaper fee. However, if there are no credit and fixed shares, contacting by e-mail can also be made. The official email from Traveloka itself is at cs@traveloka.com address. When you answer the email, the answer won’t be as quick as when you call the traveloka call center.
That’s because it takes time for cs to understand your complaint and give the answer. To make things easier, it would be better if you made the question as detailed as possible. With it, CS will be easier to understand chronology. But do not contact the address when you experience a balance sheet problem.
Wangku is an official media for payment from the path cs@uangku.co.id.
You can also contact him via social media and live conversation
There are other ways if you are not comfortable contacting traveloka call center using your phone or email.
Twitter is the most popular social media tool for communicating with traveloka. To contact via Twitter, first open the app and log in first using your account. After you log in, request the official path account that has @traveloka ID. If found, you can use two media in communication.
The first medium is to use the mention function. You can ask questions or complaints and mention @traveloka. However, this mention is too public in nature. For obstacles or problems that are more private in nature, it would be better to use direct messages.
A direct message or DM is a feature that can be used so you can talk privately to traveloka. In fact, traveloka can also be contacted via Facebook and Instagram. The identification is also the same, namely @traveloka for Instagram and Traveloka for Facebook. The way he contacts him is the same.
However, none of them allow you to talk through mention. For thelast option, traveloka call center can also be contacted via live chat.
From there you can find a special live conversation column. Wait a few moments for CS to be available to answer your questions. If available, questions will be answered fairly quickly. That alone, it takes time for CS to type so customers have to wait a little longer.
Ticket return application could be through call centre
When contacting traveloka call center, There are many services to choose from.
The refund itself is a request for a refund. This is important when the plane ticket is paid for, but it wants to be cancelled because it has sudden activity. The path does not complicate the process. Not only in the return of flight tickets, hotel tickets can be made with similar things .
If the process is carried out on a hotel voucher, the time required is about 30 days. For the flight voucher itself, the process of repaying the money is a little longer. That’s because it takes 90 days to get the money back. When contacting the traveloka call center for a refund, you will be asked several questions.
This issue is related to personal data, reservation data and reasons for wanting to return. Do not get it wrong when providing personal data and booking data. This is because the call center will not forward the service if there is an error in both. It would be better to prepare the data in advance before contacting CS.
There are many problems to talk about
In addition to the refund, there are various questions that can be asked to CS. One of the most important questions is related to the state of the already complete ticket. There are some consumers who complain about the difficulty of placing an order when time approaches. Especially if the flight is for a holiday.
Usually tickets have been full for a long time. If you experience this problem, you can contact the Traveloka Call Center . Contacting it does not mean that you will receive a ticket for others to be harmed.
With it, you can still reach the intended place using the land route when you arrive. Typically, CS will suggest that the destination is the one that is closer. That’s because, the price is a little cheaper. With it, you can reduce travel costs in a significant amount.
Other problems such as confusion when booking tickets and app errors may also be reported. Essentially, use the best existence of the call center. Do not allow existing objects to be consumed because you do not use them. Of course, the problem of confusion that often irritates customers can be eliminated by contacting the Traveloka call center.